Refund Policy
Thank you for shopping at Shop Online Place. We value our customers and aim to provide the best services and products. If you are not entirely satisfied with your purchase, we are here to help.
- Eligibility for Refund
We offer refunds under the following conditions:
The item or service was purchased within the last 30 days.
You have a valid proof of purchase.
The product is unused, undamaged, and in its original condition.
- Non-Refundable Items
Some products or services are non-refundable, including:
Digital downloads or software licenses.
Customized or personalized products.
Services that have already been completed.
- How to Request a Refund
If you meet the eligibility criteria and would like to request a refund, please follow these steps:
Email us at alex.brow804@gmail.com with your order details.
Provide a reason for the refund request along with any relevant proof (e.g., screenshots, receipts).
Wait for our response within 5-7 business days.
- Processing Refunds
Once your refund request is approved, we will initiate the refund process:
The refund will be processed to your original payment method.
It may take 5-10 business days for the funds to reflect in your account.
- Late or Missing Refunds
If you have not received your refund after the stated timeframe:
Check with your bank or credit card provider.
Contact us at alex.brow804@gmail.com for further assistance.
- Policy Changes
Shop Online Place reserves the right to update or modify this Refund Policy at any time without prior notice.
- Contact Us
If you have any questions about our refund policy, feel free to contact us:
Email: alex.brow804@gmail.com
Website: https://shoponlineplace.com/
By making a purchase on Shop Online Place, you acknowledge that you have read, understood, and agreed to this Refund Policy.